I’m with you on this I always fly on PAL and I notice that most of the staff don’t really care about you especially if you are a Filipino. They have this mentality (Trabaho lang yan) which I hear lot’s of time. To me it sound that they really don’t care about their job they just put their time at work and go home and wait for pay day.
David Michael wrote:
My sentiments is with you. Of course customers are always right. It feels so bad to be treated that way since in the first place you pay for their service. I’m just thinking why should the blame goes directly to the owner of the company since the very person who (for lack of a deeper word) maltreated you that way is that unhospitable ground steward. I mean, that person is under an authority that is way far to the authority of the owner. How about their manager, the supervisor. Just like when you have a problem with the company, the policy has its own protocols and levels in solving a problem. As I have said, my sentiments is with you.
Its like those rallyist you know, when a police harrased them immediately they blame the president. ha ha ha ha ha…Maybe the pay for what they had done to you is the sequestration of his 4 companies. Soon PAL will no longer be in the Sky.